Thank you for shopping with Limagic. This Shipping Policy (“Policy”) outlines our shipping procedures, rates, and terms to help you understand how we deliver our products to you.
- Shipping Destinations
We currently provide video editing services to clients in Worldwide. If you reside outside of these areas, please contact our Customer Service team to inquire about potential service options or arrangements.
- Processing Time
a. Orders are typically processed within 7 business days after payment confirmation.
b. Orders placed on weekends or holidays may be processed on the next business day.
- Shipping Methods and Rates
As a video editing service company, we do not operate shipping methods or charge shipping rates in the traditional sense. Instead, we offer secure file transfer methods for sending and receiving project materials electronically. Our clients can utilize various digital platforms or file-sharing services to upload their raw footage, audio files, and other project assets to our secure servers. Upon completion of the editing process, we deliver the finalized video files electronically via email, cloud storage, or other digital delivery methods agreed upon with the client. Please note that any fees associated with file transfer services or expedited project delivery may apply and will be communicated to the client as part of the service agreement.
- Estimated Delivery Times
Estimated delivery times are provided at checkout based on your selected Service.
- Tracking Your Service
We provide our clients with regular updates on the progress of their projects. Upon initiating a project with us, clients are given access to a project management platform where they can track the status of their video editing tasks, view drafts, provide feedback, and communicate with our team. Additionally, our customer service team is available to address any inquiries or provide updates on the project’s timeline and completion status.
- Shipping Restrictions
there may be certain content restrictions or guidelines governing the type of material we can edit or work with. We reserve the right to refuse any project that violates our company policies, ethical standards, or legal regulations
- International Shipping
As a video editing service company, we primarily provide our services online and do not engage in international shipping in the traditional sense. Clients from anywhere in the world can access our services remotely by submitting their project materials electronically through our secure online platforms.
- Shipping Address
we do not require or utilize traditional shipping addresses for our services. Clients can securely submit their project materials electronically through our designated online platforms or file-sharing services.
- Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
Limagic llc
1220 6TH AVE S GREAT FALLS, MT 59405
Support@limagic.com
+1(812)-321-6252
- Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes in our shipping procedures or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically for any updates.
