Thank you for choosing Limagic. We aim to provide the best services and customer satisfaction is our top priority. Please review our Refund Policy to understand our guidelines and procedures regarding refunds.
- Eligibility for Refunds
We offer refunds under the following conditions:
The service you purchased is found to be defective or not as described.
You report the issue within 7 days of receiving the service.
You have a valid proof of purchase (receipt, order number, or other transaction information).
- Refund Process
To request a refund, please follow these steps:
a. Contact our Customer Service team at support@limagic.com to initiate the refund process. Provide your order number and a clear description of the issue.
b. Our Customer Service team will review your request and provide you with instructions on how to return the service (if applicable) or further information on processing your refund.
- Refund Timeframe
We will process your refund within 7 days of receiving the returned item or upon approval of your refund request. The refund will be issued to the original payment method used for the purchase.
- Non-Refundable Items
Please note that some items are non-refundable, including but not limited to:
Downloadable digital products.
Services that have already been provided.
Custom-made or personalized items (unless they are defective or not as described).
- Chargebacks and Disputes
If you initiate a chargeback with your credit card company or open a dispute with a third-party payment processor before contacting us to resolve the issue, our Refund Policy may become void. We encourage you to reach out to our Customer Service team first to address any concerns.
- Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please contact us at:
Limagic llc
1220 6TH AVE S GREAT FALLS, MT 59405
Support@limagic.com
+1(812)-321-6252
